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Free Returns. Standard Shipping. Orders $500.

Manage Your Orders

Step by Step

How to Manage Your Orders

1

To access your account, tap the profile icon or menu (3 dashes) at the top of the main page and select My Account.

Manage Order 1
2

Go to Sales Orders, choose the relevant order, and click its order number.

Manage Order 2
Manage Order 3
Manage Order
3

To chat or add an attachment, use the write a message... textbox, attach files if needed by clicking the Attach icon next to the Send button, select your file, then click send. Our team’s replies will appear below this box.

Manage Order 4
4

To view your order invoice once our team processed, find it under the Last Invoice menu and click the invoice number (INV/year/order number).

Last invoice
5

To check product expiration dates, click your delivery order number (XXX/OUT/order number) in the Last Delivery Orders menu — expiration details show after validation (usually within 1–2 days).

Expiration details
6

Order product photos will appear beneath the message box once our team uploads them.